Tim138 takes every member's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information while you use our platform.
Six core principles that form the foundation of tim138's Privacy Policy.
All your personal and financial information is protected with SSL 256-bit encryption. Data transmitted between your device and tim138's servers cannot be read by third parties.
Tim138 has never sold, rented, or traded your personal information to any third party for marketing purposes without your explicit consent.
You have the full right to access, update, or request deletion of your personal information. tim138 fully respects every member's privacy rights.
Your data is stored on servers protected by strict access controls, multi-layered firewalls, and round-the-clock security monitoring.
We only collect information that is genuinely necessary to provide our services. No excess data is collected without a clear and legitimate purpose.
Tim138's Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are fully protected.
Important Note: This Privacy Policy describes tim138's privacy practices regarding information we collect through the tim138.fun website and our mobile app. By using the tim138 platform, you agree to the collection and use of information as described herein.
Tim138 is an online gaming platform operating under the domain tim138.fun. We understand that privacy is not merely a legal obligation — it is the foundation of trust between us and every member who uses our services.
This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. This document transparently explains how tim138 manages your personal information from the moment you register an account until you stop using our platform.
We encourage you to read this Privacy Policy in full. If you have any questions, the tim138 customer support team is available to assist you at any time.
Tim138 collects various categories of information to enable us to provide you with a safe, seamless, and personalised service. The following is the information we collect:
| Data Categories | Example | Primary Purpose |
|---|---|---|
| Identity Information | Name, date of birth, IC | KYC verification & age restrictions |
| Contact Information | Email, phone number | Account communication & support |
| Financial Information | Bank account, e-wallet | Deposit & withdrawal processing |
| Technical Data | IP, device, browser | Security & fraud prevention |
| Game Data | Wagering history, wins | Account management & responsible gaming |
Tim138 uses the information collected for legitimate and specific purposes. We will not use your data for unrelated purposes without informing you in advance.
tim138 does not use fully automated decision-making systems that could have a significant impact on you without any human review.
Tim138 does not sell or rent your personal information. However, there are certain situations where we need to share your information with trusted third parties:
We share necessary information with third-party service providers who assist us in operating the platform, including payment gateway providers, game providers, identity verification services, and hosting infrastructure. All such providers are bound by strict data confidentiality agreements.
Tim138 may disclose your personal information when required to do so by law, court order, or direction from a legitimate regulatory authority. This includes investigations related to money laundering or other illegal activities.
In the event of a merger, acquisition, or sale of tim138 assets, user information may be transferred as part of that transaction. You will be notified before your information becomes subject to a different Privacy Policy.
tim138 has never shared your account or financial information with advertisers or third-party marketing companies for targeted advertising purposes.
Tim138 uses cookies and similar tracking technologies to enhance the user experience, maintain platform security, and understand how players interact with our website.
You may manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of the tim138 platform.
The security of your personal information is a priority for tim138. We implement a range of technical and organisational security measures to protect your data from unauthorised access, loss, or misuse.
While we apply the best security measures available, no system is 100% immune. You also play an important role in keeping your account secure by using a strong password and not sharing your login credentials.
Tim138 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal and regulatory requirements.
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
As a tim138 platform user and data subject under Malaysia's PDPA, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. tim138 will process this request within 21 working days.
You may request correction of any inaccurate or incomplete personal information through your account profile settings or by contacting our support team.
Where our data processing relies on your consent, you may withdraw that consent at any time without affecting the validity of prior processing.
You may object to the processing of your personal information for direct marketing purposes at any time.
Under certain circumstances, you may request the deletion of your personal information. Such requests are subject to the legal data retention obligations applicable to tim138.
To exercise any of the above rights, please contact the tim138 customer support team. We will respond to your request within a reasonable timeframe.
The tim138 platform is intended strictly for individuals aged 18 and above. We do not knowingly collect personal information from children or minors.
If we discover that personal information of a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that information and close the relevant account.
If you believe a minor has registered an account at tim138, please contact us immediately so we can take appropriate action.
The tim138 platform may from time to time contain links to third-party websites or services, such as game providers or payment partners. This Privacy Policy does not apply to those third-party websites or services.
Tim138 is not responsible for the privacy practices or content of third-party websites. We encourage you to independently read the Privacy Policy of any third-party website you visit before providing them with any personal information.
Tim138 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Any changes will take effect as soon as the latest version is published on this page.
For material changes, tim138 will notify you via an in-platform notification or the email address registered to your account. The "Last Updated" date at the top of this page will be updated whenever changes are made.
Your continued use of the tim138 platform after any changes are published will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information by tim138, you may contact us via:
Our privacy team will endeavour to respond to all enquiries within 3 business days. For more complex issues, we may require additional information and additional time to provide a thorough response.
tim138 customer support is available around the clock. Do not hesitate to contact us if you need further clarification on how we manage your data.
Answers to the most frequently asked questions about tim138's Privacy Policy.
Join hundreds of thousands of players in Malaysia who trust tim138 as their safe, fair, and fully privacy-respecting online gaming platform.